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Online Access Code - Still not received
Hi guys, I'm circling back on this matter because we still never received an online access code. We've tried every single ways to get help and nothing has been done to simply generate an online access code on their end. We've tried: - customer service of USCIS. We've reached out 7 times - the chat on the USCIS website. 4 times. that led to us being able to have a followup by email with their lockboxSupport. still no resolution. they simply sent again the receipt notice only that *does not include* the online access code for some reason. - via the online account in the USCIS website. close to 7 times or more even Despite giving constantly the right information, those were the reasons constantly sent back: - Unfortunately, the issue you are experiencing is not an issue for the Technical Help Desk. - After careful review, we were unable to generate a new Online Access Code associated with the Receipt Number you have provided. - be sure to check your spam or junk folders for the notices as well, or perhaps it has not been generated. ( we checked multiple times, nothing in there) I would like to know if anyone is in the same boat ? if it helps my Husband is the American sponsor and i'm Canadian (currently staying in Canada, until I receive visa/green card). We are doing the filling with the company Boundless that claims themselves have not received any information on their end. I will though reach again today. #I-130 #onlineaccesscode #canadian #noticeofaction #I-797C

IR-1/CR-1

U.S. citizen filing for a spouse

Total Days: 237 days
Case
2024-10-11
2025-06-05
I-485
237 Days
National Benefits Center: I-485