cst flower
May 18, 2023
Online Access Code - Still not received
Hi guys,
I'm circling back on this matter because we still never received an online access code. We've tried every single ways to get help and nothing has been done to simply generate an online access code on their end.
We've tried:
- customer service of USCIS. We've reached out 7 times
- the chat on the USCIS website. 4 times. that led to us being able to have a followup by email with their lockboxSupport. still no resolution. they simply sent again the receipt notice only that *does not include* the online access code for some reason.
- via the online account in the USCIS website. close to 7 times or more even
Despite giving constantly the right information, those were the reasons constantly sent back:
- Unfortunately, the issue you are experiencing is not an issue for the Technical Help Desk.
- After careful review, we were unable to generate a new Online Access Code associated with the Receipt Number you have provided.
- be sure to check your spam or junk folders for the notices as well, or perhaps it has not been generated. ( we checked multiple times, nothing in there)
I would like to know if anyone is in the same boat ?
if it helps my Husband is the American sponsor and i'm Canadian (currently staying in Canada, until I receive visa/green card). We are doing the filling with the company Boundless that claims themselves have not received any information on their end. I will though reach again today.
#I-130 #onlineaccesscode #canadian #noticeofaction #I-797C
IR-1/CR-1
U.S. citizen filing for a spouse
Total Days: 204 days
Case
2024-10-11
Today
I-485
204 Days
National Benefits Center: I-485
Timeline Map
2024-10-11
I-485
Submission to USCIS
2024-10-25
I-485
D+14
Biometrics, i.e. fingerprint and photo
2024-10-26
I-485
D+15
Request for Evidence(RFE) from USCIS
2024-11-09
I-485
D+29
Response to RFE
2025-04-09
I-485
D+180
Interview
This timeline was created with the Lawfully App. Download the Lawfully App now.
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Sam CMay 18, 2023
I have the same issue albeit a slightly lesser form because we’ve only contacted them twice so far. Commenting so that I can see any helpful responses!
M SMay 18, 2023
I have same issue. i never received online access code for my wife’s i130.
t bMay 18, 2023
after request wait atleast 2 weeks.
Craze .May 18, 2023
same here 116 days did not recived online acses code
folz awesomeMay 18, 2023
I requested for online acces code it was sent to my email in 2weeks. don't request through chat, go to their website and request for it.
Anna MMay 18, 2023
If any of you are working with a lawyer, they might have received it, and in that case you cannot have the case in your own online account. that’s at least what a live agent at Ask Emma told us.
cst flowerMay 29, 2023
Hi people,
thank you for responding. I actually did some more digging in the internet and reddit mainly and came accross a post about NVC actually being the ones having to send information for an online access code and to keep up with the sponsor request. We ended up sending a request to have the necessary information required to stay updated with our application. Will keep you guys posted !!
bj bjJul 5, 2023
hello i just want to telo you , that happen to me and my husband. every thing you tried we did too , we have been trying for 7 months now and nothing yet. No online acces code, and we arr worried we can miss notices ..
bj bjJul 25, 2023
any updates? 🙏🏻😢
cst flowerAug 21, 2023
Hi @bj bj j , i unfortunately haven't received anything since. To my understanding we still need to wait for a letter from USCIS or whoever that confirms them approving the request which then will confirm our request being open and then the real steps to start (online access code & etc)
in which i guess will happen between ( September and December) which will then be a 10months to a year since sending the form!
Diego KawaiSep 18, 2023
I have the same issue as well. It’s been about 5-6 months for me. My wife lives in Japan and I’m worried I’m missing notifications as well. Please update if you ever receive any information back.
cst flowerNov 18, 2023
hi @Diego Kawai , sorry for the late and overdue response .. yes, we finally received an online code back in October to view the status of our application online and now 3 days ago we received the confirmation of the case being approved .. so now we're just waiting on NVC to continue the procedure
