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what does this means again after case outside processing request
On 05/16/2022, you or your representative contacted U.S. Citizenship and Immigration Services (USCIS) about your Form I-485, Application to Register Permanent Residence or Adjust Status. The processing of your case has been delayed. A check of our records establishes that your case is not ready for a decision as the investigation into your background still remains open. Background checks are required to be completed on all applicants who apply for the immigration benefit you are seeking. Until the background investigation is completed, we cannot move forward on your case and we cannot provide a time frame for completion. When the final adjudication of your application is available, you will receive notice at the address we have on file. If you have moved since the initial filing of this case, please update your address with Form AR-11, the Change of Address Request. All forms may be downloaded and InfoPass appointments to the local field office may be scheduled at www.uscis.gov. Please follow the instructions carefully. In the meantime, we have tools to help you at www.uscis.gov/tools and my.uscis.gov, including: Sign up for automatic case updates in myUSCIS: my.uscis.gov/account Ask our virtual assistant Emma: www.uscis.gov/emma Check your case status: www.uscis.gov/casestatus Check processing times: www.uscis.gov/processingtimes Address Changes: If you move, please visit www.uscis.gov/address change for information on how to update your address. Remember to update your address for all your receipt numbers. If you try our online tools and still need help, you can call USCIS customer service at 800-375-5283 or 800-767-1833 (TDD for the hearing impaired). Thank you for your inquiry. We appreciate your continued patience.