Case Processing

Need suggestions for this notice from US representative for my pending N-400 case
“ Thank you for your January 10, 2022 letter inquiring about the case status of SHUMYA FARHA NISHI's Form N-400, Application for Naturalization. We have reviewed the available information related to your constituent’s concerns and determined that your constituent’s Form N-400 is currently at the USCIS National Record Center (NRC). Typically, archived files which are not in the custody of the NRC, must be requested through NARA. Yet, at the present time and due to the ongoing COVID-19 pandemic, NARA has suspended or closed their research facilities to the public and other Federal agencies. USCIS is committed to adjudicating immigration benefits in a timely and efficient manner while also ensuring public safety, national security, and compliance with all relevant directives. Like other Federal agencies, USCIS has taken necessary measures to mitigate the spread of COVID-19. Such mitigation efforts include increased social distancing and frequent cleaning in accordance with the Centers for Disease Control guidance and limited access to facilities when necessary. Yet, throughout the course of the COVID-19 pandemic, our agency has worked to balance the safety and health of our workforce with the needs and desires of our applicants and petitioners. USCIS cannot compel other Federal agencies to circumvent their own COVID-19 protocols to assist us in our adjudication efforts. While the processing steps for most applications or petitions are completed quickly, a small percentage of cases involve researching unresolved issues that may result in adjudication delays because of COVID- 19 restrictions throughout the Federal government. Additionally, increased filings and other external factors may result in some applicants and petitioners experiencing increased delays in adjudication if essential file information is located at the NRC. We understand your office’s concerns regarding the processing of your constituent’s applications and petitions. USCIS is striving to resolve these issues as soon as possible. However, USCIS is unable to render a decision on your constituent’s application until we are able to access and review information that is currently unavailable to us due to its storage at the NRC. We are unable to determine when the review process for the application will be completed and ask your patience and understanding while this situation persistent.” Any suggestions on this situation
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