Yes, this is very normal, especially if you just received the receipt. After USCIS issues a receipt number, it can take a couple of weeks for the case to fully populate in all their systems. The lockbox may have accepted and receipted it, but the service center or NBC hasn’t fully uploaded it yet, so when you call, the automated system sometimes says it can’t find it. Try checking the online case status instead of relying only on the phone system. If it’s been more than 2 to 3 weeks with no update anywhere, then it’s worth following up, but early on this happens pretty often. - Attorney Ana Gabriela Urizar (All information shared here is for general educational purposes only. It does not constitute legal advice or create an attorney - client relationship. Your situation may require fact-specific guidance. For personalized legal advice, please consult an immigration attorney directly.)

Yes, that’s pretty normal in the beginning. After you get the I-485 receipt notice, it can take a few weeks for the case to fully show up in all USCIS systems. The receipt number confirms they accepted it, but the phone system and online tracker sometimes lag behind. Double check you’re entering the receipt number correctly, and give it a couple more weeks. If after 30 to 60 days it still shows nothing, then it’s worth following up, but early on this happens a lot and doesn’t mean something is wrong. - Attorney Ana Gabriela Urizar (All information shared here is for general educational purposes only. It does not constitute legal advice or create an attorney - client relationship. Your situation may require fact-specific guidance. For personalized legal advice, please consult an immigration attorney directly.)

Is it normal if I got the notice in September 2025?