Daniel Rodriguez
Mar 26, 2021
I-797C didn't arrive and my brother might lose his job
As a we are in a family case of asylum petition, everyone include my brother fill the I-765 renewal at the same time back in November 2020.
USCIS received all the forms on November 20 trough a notification with a receipt number, and sometime in February everyone except my brother received the receipt notice which is the I-797C.
He has called numerous times but there's a bot that does not help at all. Also he emailed USCIS but there's no response to this day.
It's been 4 months now and he hasn't had any notification regarding that and in order to continue working, his employer needs at least his I-797C.
Any tip on how we can proceed to avoid being fired would be greatly appreciated! #I-797C #I-765
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Q q.Mar 26, 2021
once you call the number, tell the bot info pass or technical support. it will send you to a representative.
V MMar 26, 2021
I your brother is able to use the receipt letter that they sent you. I believe some companies do accept that/or the letter says it can be used for upto 6 months. but I stand to be corrected.
Anand SMar 26, 2021
Tell the voice bot “Technical Difficulties “. It will forward the call to real agent.
ParentOf USA ChildMar 27, 2021
@TM I agree. I’m in the same boat. I’m planning to give the letter I originally have to my employer. It does says we can show that letter to our employer if we hace a pending renewal case. The letter automatically extend 180 days. But do you know anyone who used it with they employer and they allow him to work?
V MMar 27, 2021
Yes my employer took mine last year and used it and extended it for 6 months, they just told me to bring the card as soon as I get it but the receipt was perfectly fine.
ParentOf USA ChildMar 27, 2021
I see. Your gave then The renewal receipt or the original receipt from the first time you file!
V MMar 27, 2021
The acknowledgement receipt for renewal. Not the first time you do it.
ParentOf USA ChildMar 27, 2021
Aah.. my original receipt says I can give my employer that one, cuz it has 180 automatic extension. I’m waiting for my renewal receipt, which I do have yet. I am just confused why the original receipt says I can used it and show it to my employer. it does have c09 eligibility.
V MMar 27, 2021
Oh I see, best solution then is to make the call and say technical support as the others suggested
Daniel RodriguezMar 27, 2021
Yes, he called and came through. They told him they are gonna send the receipt again. Let's hope is before his EAD expires. Thank you all for the help!
