Angelia B
Jul 28, 2023
How to skip Emma and get a rep
If anyone needs to know how to evade Emma, ask super general questions like "How long will this take?" Don't mention specific key words that trigger that stupid auto response like "I-130" or "processing time". Takes about 3 tries and she routes you to a rep.
We made it to the end of our case specific quoted processing time and they jacked it up by 6 months. Then we make it to the end of that and they increase case type (everybody's) I-130 processing time. Not to express so much negativity but I'm feeling like when we get to the end of that one, they will pull the rug out from under us again. The current quoted processing time would put us around November or December for decision time, yet when I FINALLY got thru to messaging a rep they estimated around May 24th 2024 "but things can always change". She was as helpful as she could be. I was just glad to finally have contact with a real human being. I think her name was Katelyn.
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child of graceJul 28, 2023
thanks
Mrs DONZOJul 28, 2023
when Emma come on to chat, type live agent and Emma will ask for Refs n connect you to a live person.
Angelia BJul 28, 2023
@E Donzo that's way cool. Thanks!
