Muskan 204
2h
Field office difference
Hello everyone,
I’m experiencing a strange situation with my I-485 AOS case and wanted to see if anyone has had a similar experience.
A few weeks ago, I chatted with an Emma live agent and was told that my case had been transferred to the San Bernardino Field Office. Today I contacted Emma again to ask roughly when the transfer happened so I could estimate processing time. However, after I provided my receipt information, the agent told me that my case is actually at the Omaha Field Office, and the chat disconnected before I could confirm anything.
Now I’m confused about where my case actually is.
For context:
• EB-2 NIW category
• I-485 filed in late October 2025
• Priority date early 2024
• Biometrics completed at Omaha field office
• one hidden update in January 2026 and no updates since
Has anyone experienced conflicting information from Emma agents about the field office handling their case?
Thanks!
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Tong Po1h
I would ask again with a different agent. if they confirm Omaha and it's a local for you it might be transferred for an interview.
