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J J
Dec 17, 2021
Case status is not being updated online
Hello, is anyone facing the issue of their case is status not being updated online even though it is moved to another step ??
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Uros JovanovicDec 17, 2021
Yes. I had my bio appointment a month ago, no change in case status, it is still showing “case was received”.
Klau SDec 17, 2021
YES
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J JDec 17, 2021
I called USCIS and they said my case is ready to be schedule for interview from last Friday and it's a week, no status change and they said they can't fix it.
Qwerty YtrewqDec 17, 2021
yes
🤚🤚🤚 benDec 17, 2021
when did you file ?
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deej .Dec 17, 2021
@ Jj pls what did you say to be able to directed to live agent .whenever I say speak to a customer care rep it doesn’t direct me to a live person
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J JDec 17, 2021
@ben case is with NBC
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J JDec 17, 2021
@ call the number and say appointment then say interview
Klau SDec 17, 2021
I have my case at Federal Plaza NY where are you guys?
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deej .Dec 17, 2021
thank you
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Waiting PatientlyDec 17, 2021
yup my case has never updated online from ‘case received’ for 10 months but I get the correspondence. I had gotten my bio done and applied, 18 and 24 month extensions etc. Apprently it happens 30% of the time.
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J JDec 17, 2021
@waiting patiently did they send you an email or you called and found out
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Waiting PatientlyDec 17, 2021
I kept getting mail from uscis 1) I sent my 751 package Feb 19, 2021 2)got a receipt notice like 9 months ago in March 2021 and 18 month extension for 751 3) got a bio reuse letter end of March 2021 At this point I knew progress was being made but my status online still says ‘case received’ so May 2021 I called and asked what was happening. Turns out my bio was already applied April 6, 2021 so great. I explained to the USCIS officer that my home was new build and sometimes we don’t get our reg post man so if they send me something and it got lost…. I would never know because my online status never updates! lol I was told to call back every month or 2 just to make sure nothing was missed and they made a note on my account. about 6 weeks ago I got my 24 month extension but my status 10 months later still says ‘case received’. I called a few weeks ago and I’m expecting everything to be done in the next month or so but nothing online has ever updated.
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Uros JovanovicDec 17, 2021
it’s chaotic.
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J JDec 17, 2021
@ waiting patiently like you said in other post I am hopefully that I'll get my interview letter next week because they updated N400 on Friday and it will be a combine interview and I also hope that ceremony will be done on same day.
Dee HogunzDec 17, 2021
oh yes, had interview almost 2months ago. no update at all

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