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Elizabeth A
Jun 11, 2026
when is the best time to chat to a live agent through Emma?
there a number I call to get an update ? my AOS is still being processed for almost 300 days
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Moe ccJun 11, 2026
which field office?
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Elizabeth AJun 12, 2026
texas
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Andreina EliasJun 12, 2026
from 8 to 8
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Andreina EliasJun 12, 2026
yeah you can call USCIS
Jun 12, 2026
no diff- they are always unhelpful
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Elizabeth AJun 12, 2026
every time.i log in to chat with. a live agent, it says no available agent
high fiveJun 13, 2026
Sorry to hear that. Like others said you can call anytime business hours, but they aren’t quite helpful. My AOS has been pending for close to 350 days :( in El Paso Texas field office since April 2026 do you know when it moved to the field office?

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