I went through the same! Tell your story, put pictures as evidence and also letter of support. any details that might help you and email them. I emailed HotlineFollowupI918I914.vsc@uscis.dhs.gov good luck!

u need evidence written evidence pictures, depending how old are the kids let them secretly write letters and send and get notorized. have family help. u from back home to gather evidence

thank you so much

@God is good how long did it take them to respond ?

@God is good did you mail in anything or it was only through the Email address you sent evidence?

@Bobur N one week! good luck

@victoria B only through email! I attached the letter and pictures! God is good all the time!

is the same either you expedite or not. my expedite was approved and yet I'm awaiting more than 1300 days without desition

my case was different. the expedite request was approved and my case was approved on the next day

@God is good thank you for responding. if you don’t mind, would you be kind enough to send me a format that you used, including subject. I can compose the body of the letter myself. thank you so much

@victoria B of course, my pleasure! I asked chat gpt to help me writing the letter 🙏 Good luck

wow