Alex K
Jun 4, 2022
Tier 2 agent escalation
hey guys,
I called USCIS yesterday and they are putting me through a Tier 2 agent, I was wondering, how long did it take them to get back to you, they told me up to 30 days, but I just wanted to hear your experience and how long it took them to reach out to you
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snowball :)Jun 4, 2022
It depends on the urgency but I've usually gotten a call back the next working day
Maddie BJun 4, 2022
what is the reason for the call
Alex KJun 5, 2022
@Maddie B, Basically I submitted an expedited request on May 10 but they haven’t gotten back to me until yesterday morning and the response was: we received your expedited request and it is under review, you will receive a decision or notice of further action shortly, so I called them and the USCIS rep told me that it was weird so they escalated me to Tier 2
John DoeJun 5, 2022
i submitted two expedite requests, asked for a tier 2 call, they never got back to me. I then had to go through the congressman to get an answer, and they simply said, your application is still being processed
Tracey MJun 5, 2022
Afternoon escalating 3 times fora tier 2 and receiving texts with the message “1-2 bus days we’ll call you” it took 3 times for someone to call me so close to the end of 30 days with nothing to offer. She did say I’m doing a good thing by involving my congressman. She said it’s then kinda assigned or flagged to a different group whose supposed to have some answers! The only thing I find positive in this is that I’m hopping I’m more closer to, than away from, my approval
General 1Jun 5, 2022
i received a email from USCIS saying , we will call you in 1-2 business days and never call me back. hopefully yours will be different
P GJun 8, 2022
any updates with your case Alex?
Alex KJun 8, 2022
new card being produced message yesterday
P GJun 8, 2022
@Alex K great stuff! congratulations!
