how did you get to speak with someone? I’ve been trying no success

To get a hold of an Agent, you need to say “Lost Receipt Number “. They will then transfer your call to a live person.

I called them three times , they said nothing was wrong with your case be patient.I don’t understand.

They would never discuss anything more than that your case is still being process.Matter of fact they are like a customer service department.The headquarter where your case is being process you can't talk to them.Si nou entelijan nou ka wè kijan bagay yo ye, nou pa gen lot chwa ke tann.Chak le ou rele yo se sa yo diw tou.

exactly that’s all they been saying nothing is wrong with the case everything is fine I just have to wait and I ask them if they know how long I have to wait they say no

anweyyy mw menm pran ti chez mw Chita tann avek lafwa epi manje bel manje bwe poum gen fos pou depression pa touyem

@fanm pasyans lan bon bagay hahaa ui well done 🤣🤣🤣🤣 mem indigestion m tap fé

@rose scorah 😂

You should send a 7001 request. that works better. Here’s the link. follow the instructions. Good luck https://www.dhs.gov/topic/cis-ombudsman/forms/7001#no-back

@K J yes my sponsor did it 1 month ago ... @fanm pasyans lan bon bagay did u do this form loulou ?

@rose scorah no I didn't do it boo

@K J what’s the 7001 for

click on the link. it’s a form to request assistance from Uscis if you think your case is outside normal time. There isn’t a timeframe for this program so I suggest you submit one once you start reaching 5-6 months. Good luck