call on the phone better to talk to a live agent

just say info pass

yea some of them are rude af they only work for uscis for the benefits they dont like their job i see it as that

yes the chat Emma is horrendous. mean and uneducated / impolite

can you please tell me how did u go through to talk with a live agent

can you please tell me how did u go through to talk with a live agent

say “info pass”

I guess now I have to wait 7 days for them to reply so I can submit another expedite request, does anyone know how to track expedite requests?

@mrs iqbal, I went through emma chat on the USCIS website, I typed in live agent and they connected me to someone.

you can still call and see if they did submit the case inquiry

agent gave me tracking # and when I asked if she could submit all of what I typed in he said he had already submitted my request and couldn't add any additional information

he could add he lying he chooses not to

you lucky, agent refused to expedite my case.

don't consider myself lucky, it's going to be denied agent didn't submit all my reasons(((

RL - when they ask you for proof then maybe you add that

@AG, hopefully they'll ask for evidence, agent submitted just my reason as pending job offer not the financial hardship part 🤦‍♀️ hope it doesn't get denied without asking for a proof

how do you know the agent submit only some of your reasons? ive been waiting since jan 10 to receive an answer 😞

@lina nivia, I was typing my reasons and agent asked me again what are your reasons

so I pressed enter so that he can see that I'm typing so agent wouldn't disconnect, and then while I was still typing he gave me # number for the expedite

I asked to add 2nd part of my request as well, agent said he already submitted expedite so can't add anything

what an awful service. at least in my case the agent asks me if i wanted to add more. Hopefully we get the approval soon.

@lina nivia hopefully🙏