dee w
Jan 28, 2022
question - please give insight if available
so, this is the very 1st time I’ve downloaded this app. i had never even heard of this app before a week or so ago. i am scrolling through, just exploring the app & its features & functions. i see where u can do a 3 day free trial of the Case Analysis Pro. i was like cool, let me try it for 3 days & if I like it, I’ll keep it; if not, I’ll cancel before day 3. as I’m sure a lot of ppl do when it comes to apps with free trials. i go to double tap for the free trial & it’s trying to charge me the full price right away. so, I’ve emailed support & was told that I must’ve previously purchased this app before & already ran the trail & that I should call Apple or Google/whomever I use & ask for a refund. well, as I stated previously, I’ve never used this app before, never even heard of it until a week or so ago. i went to my settings & looked under my Apple ID under ‘subscriptions’ & it’s not in there either. so I know I’ve never purchased this before.
has anyone else experienced this issue with the free trial where u basically get charged for the whole thing right away? thanks
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Mc KamryJan 28, 2022
i think is not necessary to purchase to this app,you can use it freely by just add your case on it,and all set to see any update on your case…
dee wJan 28, 2022
@mc mckamry I agree. but if they’re offering a free trial of the case analysis pro, I figure why not try it. being as how they’re trying to charge before the free trial even starts… there’s not even a point to say ‘free’ trial. so I figured I’d ask & see if this has happened to any1 else.
Destined For GreatnessJan 28, 2022
even if its a free trial they will still charge you because its not actually free they are trying to make you spend money and this app is not always accurate
dee wJan 28, 2022
not sure if I’m being understood lol. okay so. with Apple or Google Play apps right.. some apps have what’s called ‘free trials’.. and once the free trial ends, if u do not cancel before that free trial ends, u get charged the full price of the app. once u download the app and install it, you’re not suppose to get charged for the app until after the free trial ends. this is SAYING 3 day free trial.. but charging before the 3 days
cris ariasJan 28, 2022
@dee w I got an iPhone and when I downloaded the app it said the same but I still got changed for the 3 days. I canceled and got money back. you don’t need to pay for it. just add your case number it will let you know of any changes either way
Matt FosterFeb 26, 2022
the free trial is only available on the quarterly subscription. if you select any of the other subscriptions it will try to charge you the full price.
