Unfortunately, it’s taking awhile. My case was sent to the Phoenix lockbox on January 17th and I didn’t receive the receipt notice (by text) until February 13th.

@HC R ok thank you it was sent to Chicago but did they sent email earlier that they received it because I haven’t get the email that they received the package yet

@TM🥰 MC schedule a live agent with Emma on a weekdays,,they will tell you

@Noble One @HC R thanks very much

@Frank wisdom ok