@Julian cope yes that is it

there is only one number on there and I don’t see a 🆔 number should I contact NVC?

@Julian cope there should have been another before that with heading “Notice of Immigrant Case Creation”. Maybe, try to search in your email with “National Visa Center” and see if any other email comes up. If not, contact NVC

Also check your spam and both beneficiary and petitioner should check their spam.