A Borges
Feb 23, 2024
Missed biometrics
My husband missed his biometrics appointment because we did not received any notice by mail or in the website. they updated the case on 2/22 saying post office could not deliver. The original appointment was 2/15. I called to explain and have them reschedule, they put him back in queue for new appointment. DID ANY ONE HAD SIMILAR SITUATION MISSING BIOMETRICS AND HOW LONG IT TOOK TO RECEIVE NEW APPOINTMENT? 🥹
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B AFeb 23, 2024
My brother missed his also, due to not receiving the notice early, we called and they said they’ll reschedule. we called again to know where were we scheduled for but that said we were in line.
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Elsa CarvajalFeb 23, 2024
i have seen that people go to the office and show the notice its fast and they take them on the spot
A BorgesFeb 23, 2024
@Elsa Carvajal yeah, I heard the same thing but I don’t have no notice to show. can’t even print from online. they were the ones to tell me date and time when I called them 😑
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It Will Work for me Feb 24, 2024
@A Borges I missed mine Jan 2,2024 and I’m still waiting! tried a walk in that didn’t work either. currently waiting next week will be 60 days of waiting! I called so many times and even requested to be contacted by tier 2 agent, got the call back and still no rescheduling date
A BorgesFeb 26, 2024
@It Will Work for me hey, nothing showing up for you yet ?
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B AFeb 26, 2024
@A Borges my brothers just change this morning to your request to correct an error on your document or notice has been assigned to an officer
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It Will Work for me Feb 26, 2024
@A Borges no dear I called today and they say all I have to do is wait
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akshay karviMay 30, 2024
I just talk to tire 2 officers to reschedule my biometrics appointment she said the notice will be send with new date and time once it’s available but don’t know how long it will take

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