s k
Dec 8, 2023
inconsistent information from Emma live chat agents
hi, we applied for I130 and I485 for parents (concurrent filing) in Jul 2022. Mom got EAD and AP, dad got only EAD. since dad’s AP is outside normal processing time, we approached congresswoman Oct 2023. We got a response from their office that USCIS sent a status saying dad’s AP will be sent for expedite processing and his I485 application maybe a potential interview waiver, it will soon to be sent to a non local FO. Yesterday I chatted with Emma live agent since it has been 2 months since we heard from congresswoman office. The agent said interview is “waved” and exited chat. Today again I chatted with another agent who said interview waiver is decided by the office (meaning it is not waived) and there is no expedite request on the AP.
so looks like the information we got from congresswoman office is not true. Did someone experience something similar? should we approach congresswoman again?
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Yevi LuDec 8, 2023
@s k You must do whatever it takes to get what you need. reach out to congressman again. best of luck
w s 🇨🇦🇺🇸Dec 8, 2023
ask another Emma chat. it’s possible that a field office will decide to have an interview, so it’s been waived at the service center but that can always change. sometimes emma doesn’t have all the information so ask again… you might find an agent says yes the AP is on expedite. I swear they give the fastest answer to get you off the chat
s kDec 8, 2023
thank you both. The second agent I chatted was more patient, took time to answer. The first one who said interview was waived was in a rush. I’ll reach out to the congresswoman again.
s kDec 14, 2023
finally dad’s I131 (advance parole) is approved.
