if its been more then 5 years you need to request a cbp fioa

@mgr r it’s not even up to 5 years yet

just take your time . check all your passport details are correct when entering. it must be there

Did you renew your passport in the meantime ? The passport info on website should be the one you had at the time of entry

@James Bond No please I haven’t change my passport or anything

you can get it at the airport.

did you make sure your document number was right?