how did you contact USCIS?

through my lawyer

call them again or ask your lawyer

There is no binding requirement for USCIS officers to contact applicants within a specific timeframe after a service inquiry, and “30-day callbacks” are generally customer service estimates, not enforceable processing deadlines. Case adjudication continues based on eligibility review, background checks, and officer workload rather than follow-up communication timelines. If your priority date is current and there are no RFEs or NOIDs pending, the absence of a callback does not indicate a problem with your I-485 case. USCIS may continue processing internally without external contact until a decision is made or additional evidence is required. Practically, the appropriate next steps are to monitor for official updates (RFE, interview notice, or approval) and, if the case exceeds posted processing times, escalate through a service request, and if that does not get your case moving you may request a congressional inquiry. If you have any other questions, feel free to ask them in our next Lawfully office hours session! - Attorney MaryJoy Chuba (All information shared here is for general educational purposes only. It does not constitute legal advice or create an attorney - client relationship. Your situation may require fact-specific guidance. For personalized legal advice, please consult an immigration attorney directly.)