it’s not a work day for federal employees. Veterans Day

call directly

@approved name just call the uscis number and when the robot ask you what can I do for you just say reschedule biometrics appointment then the robot will ask you if your appointment has already passed , reply yes then the robot will ask for your receipt number then it will connect you

you can try it writing " info pass " and then connect with live agent .

When you see the error, refresh / update the page, it will go back

thank you all let me try since it's been like that from Monday