type live agent on emma

thank you for reply. after asking for a live agent I still showing me the options like case status, forms and ect

figured out

did you figure it out? how you did it? it shows exactly the same thing to me

Type “live agent” and select “case status” or something like that and after repeat again if needed “live agent”

thank you so much! I’m gonna try it! where you able to apply?

no problem. good luck! unfortunately they rejected my expedite without any request for evidence. I would recommend to explain your reason to live agent with enough details

thank you so much! I did it, let’s see what happens 🤞🏻🤞🏻