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Ayusha chettri
Jul 22, 2026
Emma chat
hello please can someone advise why Emma saiying case is currently processing at BENIFITS INTEGRITY OFFICE is this a service center 🥹🥹
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Kerriann LawrenceJul 22, 2026
Google it and you'll see what it said .
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Ayusha chettri Jul 22, 2026
@Kerriann Lawrence Google it but no idea
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Kerriann LawrenceJul 22, 2026
when i google it said some cases goes there for fraud check
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Kerriann LawrenceJul 22, 2026
USCIS case can go to the Benefit Integrity Unit/Benefit Integrity Center (BIC) because USCIS wants an extra review to make sure the application is accurate, complete, and eligible before making a decision. Common reasons include: Fraud or security checks need additional review (this does not mean fraud was found). Evidence needs closer examination (for example, documents, relationship evidence, identity records, or inconsistencies). Quality control/second review before approval or denial. The case type or circumstances require a specialized team.
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kim pJul 22, 2026
what did you ask Emma to make her tell you that?
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Ayusha chettri Jul 22, 2026
@Kerriann Lawrence now I am scared is this good or bad news for my case
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Ayusha chettri Jul 22, 2026
@kim p I just did random chat with Emma to figure out which service center my case is now
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Kerriann LawrenceJul 23, 2026
sometimes Emma give different answers , check back tomorrow and see if you get the same answer, because alot of time they told me different service center . Emma is not accurate all the time.
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Ayusha chettri 4d
@Kerriann Lawrence as you told today I have chat with another agent and he said my case is in one of service centers now why is like this
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Kerriann Lawrence3d
im not sure but Emma agent not accurate sometimes they give different answers sometimes ' I wouldn't depend on Emma to give me info , just check your online account because they are seeing same info like us . your online account will give you the right update of your case . if your case tranfer to a different service you will get a notice.
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Ayusha chettri 3d
@Kerriann Lawrence thank you for your opinion but this is so frustrating ❤️🥹I just keep my prayers and leaving to universe ❤️🙏

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