Ayusha chettri
Jul 22, 2026
Emma chat
hello please can someone advise why Emma saiying case is currently processing at BENIFITS INTEGRITY OFFICE
is this a service center 🥹🥹
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Kerriann LawrenceJul 22, 2026
Google it and you'll see what it said .
Ayusha chettri Jul 22, 2026
@Kerriann Lawrence Google it but no idea
Kerriann LawrenceJul 22, 2026
when i google it said some cases goes there for fraud check
Kerriann LawrenceJul 22, 2026
USCIS case can go to the Benefit Integrity Unit/Benefit Integrity Center (BIC) because USCIS wants an extra review to make sure the application is accurate, complete, and eligible before making a decision.
Common reasons include:
Fraud or security checks need additional review (this does not mean fraud was found).
Evidence needs closer examination (for example, documents, relationship evidence, identity records, or inconsistencies).
Quality control/second review before approval or denial.
The case type or circumstances require a specialized team.
kim pJul 22, 2026
what did you ask Emma to make her tell you that?
Ayusha chettri Jul 22, 2026
@Kerriann Lawrence now I am scared is this good or bad news for my case
Ayusha chettri Jul 22, 2026
@kim p I just did random chat with Emma to figure out which service center my case is now
Kerriann LawrenceJul 23, 2026
sometimes Emma give different answers , check back tomorrow and see if you get the same answer, because alot of time they told me different service center . Emma is not accurate all the time.
Ayusha chettri 4d
@Kerriann Lawrence as you told today I have chat with another agent and he said my case is in one of service centers now why is like this
Kerriann Lawrence3d
im not sure but Emma agent not accurate sometimes they give different answers sometimes ' I wouldn't depend on Emma to give me info , just check your online account because they are seeing same info like us . your online account will give you the right update of your case . if your case tranfer to a different service you will get a notice.
Ayusha chettri 3d
@Kerriann Lawrence thank you for your opinion but this is so frustrating ❤️🥹I just keep my prayers and leaving to universe ❤️🙏
