Jennifer M
May 11, 2022
Emma Chat
Is it just me or why is Emma Chat not working? Usually i opened the Chat and either said "Live Chat" or "speak to a Representative" and it immediately connected me. Since about 2 weeks it's only showing me ways how to contact USCIS. I just wanna know where my case is!
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cbr 85May 11, 2022
Same is happening with me...
Sara kMay 11, 2022
yeah it happened to me. don’t waste your time on it an call them . always try to call early morning you will get them with out waiting
Jai KellyMay 11, 2022
me too just keep typing speak with an agent until you get connected.
okay bestiesMay 11, 2022
try it in the morning around 9;30am
C EB2 NIWMay 11, 2022
I can give you a tip, if you know how to speak spanish, select that language on Emma chat and then write live agent…. it will work, I found out that asking for live agent in English it takes you to an information page only.
Jennifer MMay 11, 2022
Unfortunately i can't speak Spanish
🇺🇸 IOE 🇺🇸May 11, 2022
keep trying until it connects,
i faced the same issue but lucky got connected after long try
DS BMay 11, 2022
try to say “info pass “
jet blueMay 11, 2022
it's not working , I've been trying for days
I NMay 11, 2022
yeah Emma isn’t working anymore
