it doesn’t matter what time. They have been asking people to call the office.. The other day I talked to a live agent regarding my case, they didn’t give an update. Instead, they gave me a phone number to call

thanks @Sasha J90 . please could you let me know where I can find the phone number . I tried to chat with Emma online , on the website

Live agent would give it to you depending on your case.To be honest, I haven’t saved the phone number. i think it is this one though +1-800-375-5283

@Sasha J90 thank you very much