Sandra A
Oct 28, 2021
case moved from biometrics to unknown
Hello All,
I have a pending I-485 case that has been sitting in the biometrics stage for a while. Last week, I received a notification that my case has been “moved from biometrics to unknown”.
I have not been able to get any additional information. Has anyone experienced something similar or know what this means?
Thank you
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O JOct 28, 2021
you need to call them and find out more details or you chat with Emma and ask for a live agent
Sandra AOct 29, 2021
thanks CJ. this may be a stupid question, but who is Emma?
O JOct 29, 2021
Emma is a computerized system that is available at the USCIS website for you to direct your question to . if you ask it could also link you up to chat with a live agent from USCIS to ask questions
Sandra AOct 29, 2021
thanks CJ :-)
