Mr. Dudu
Jul 26, 2026
Case history for i-485 vanished from My USCIS account
I checked My USCIS and the case history/updates (i-485) from the portal is gone. There is a link where I can check my case status on “Check Status Online” I need to manually enter my receipt number to see the status.
On the same page “check status” it says create a new account with same email. A new account can’t be created as it says there is already an account with this email. when logging in it says email not found in our system.
Has anyone else checked/noticed any changes on their My USCIS account?
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sarah heipsJul 26, 2026
USCIS is having issues/glitches… you can keep tracking your case on lawfully
Hector Manuel Lopez LopezJul 27, 2026
Email USCIS IT department and let them know you're locked out of your account
candy candyJul 27, 2026
same thing happened to me yesterday
