call the 1-800 number and say info pass. it will give you some prompts but then it will connect to live agent

what is the number?

800-375-5283

I called them it wasn’t giving me the live agent, it went through when I said I wanted to reschedule my biometric which hasn’t passed

try not to reschedule your apt @E K becuase it will take really long.

I rescheduled they put my appointment to be in NY and I am in Colorado they rescheduled I went on October 19