Immig H
Aug 17, 2022
Chat with Emma - can’t connect to live agent
Hey guys, did anyone have good luck connecting to Emma live chat recently? I was able to connect few months ago, but now, it’s almost impossible to get Emma to connect to live agent.
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bob AKAug 17, 2022
just say info pass
Yo YoAug 17, 2022
Seems like they have limited the queue to 50 people. Try again and again until Emma connects you to the agent. Keywords like Infopass, live chat, live agent helps. 8am seems good time as they usually don’t have many people in the queue.
