Yanner V
Nov 8, 2021
ASK EMMA
Does ask emma always work for you? I've tried a couple of times to connect to a live agent, and in the middle of the chat I was disconnected. Why does this keep happening?
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Lucas AraujoNov 8, 2021
Have you managed to actually talk to a live agent and it disconnected or you didn't even get to that part? It works for me when I just write "live agent"
Yanner VNov 8, 2021
yes, I was actually chatting with an agent, they asked for my name etc..then it just got disconnected. it happened twice.
Lucas AraujoNov 8, 2021
Oh wow. That's strange.
Yanner VNov 8, 2021
I’ll try again later.
