it should be on a receipt notice they gave you at the bottom right corner I believe

@Rizs rocker where can I find the receipt notice they didn't give me a receipt notice

my online access code came after my receipt notices. if it’s been more than 30 days you can call and ask

@w s we never received that and we had 9 months since we apply.

then call and ask for a new access code

@w s should we wait 30 days

no because you applied 9 months ago. you could call 8 months ago

@w s sorry I don't get you could you please explain me more

call the USCIS and tell them it’s been more than 30 days since you applied and you did not receive an online access code to see your documents. they should send you a new access code so you can login.

@w s I'm outside of the 🇺🇸 usa how can I connect with them

go on the USCIS website and chat with Emma as soon as you open the chat box write “live agent” and you will be connected to a person