say "info pass"

say ...info pass appointment

@nana kut I have try that but no luck

@Oladun O &@bri flan when you say info pass what do u mean I don’t understand

@konah when you dial the 800 number and the promts begin..jut say Info pass appointment..a live agent will respond.

@Konah Hayes when you say that it will automatically reroute your call to a representative. Make sure you don't have headphones on though at least in my experience

thanks guys I appreciate

@Konah Hayes just say lost receipt